Privacy Policy

Effective Date: 18 July 2026

Last Updated: 18 July 2026

Welcome to GridNest Web Solutions ("GridNest", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

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1. About Us

Brand Name: GridNest Web Solutions

We provide professional website design and development services, including:

• Hotel Website Development
• Restaurant Website Development
• Business Website Development
• Website Maintenance
• SEO Setup
• Domain & Hosting Assistance
• Custom Web Solutions

2. Information We Collect

Personal Information

When you interact with our website, we may collect the following information:

• Full Name
• Email Address
• Phone Number
• Company or Business Name (if provided)
• Country
• City
• Project Requirements or Message

Automatically Collected Information

We may automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date & Time of Visit
• Referring Website
• Website Usage Statistics

3. How We Use Your Information

The information we collect is used to:

• Respond to your inquiries
• Contact you regarding your project
• Prepare quotations or proposals
• Deliver website development services
• Provide technical support
• Improve our website and services
• Analyze website performance
• Prevent spam, fraud, or misuse
• Comply with legal obligations

4. Contact Forms

When you submit a contact form on our website, the information is securely stored and may also be sent to our business email for communication purposes.

We only use the information you voluntarily provide.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used for:

• Remembering user preferences
• Website functionality
• Performance monitoring
• Analytics
• Security

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Analytics

We may use services such as Google Analytics to understand website traffic and visitor behaviour.

Analytics data helps us improve our services and user experience. This information does not personally identify you.

7. Third-Party Services

Our website may integrate with third-party platforms, including but not limited to:

• Google Maps
• Google Reviews
• Google Analytics
• WhatsApp
• Social Media Platforms
• Booking Engine Providers
• Domain & Hosting Providers

These services operate under their own privacy policies, and we are not responsible for their data practices.

8. Data Security

We take reasonable technical and organisational measures to protect your information, including:

• Secure hosting environment
• SSL encryption (HTTPS)
• Database security
• Limited administrative access
• Regular software updates

While we strive to protect your data, no online system can guarantee 100% security.

9. Data Retention

We retain personal information only for as long as necessary to:

• Complete your project
• Provide customer support
• Maintain business records
• Comply with legal obligations

After this period, information may be securely deleted.

10. Your Rights

Depending on applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Withdraw consent (where applicable)
• Request clarification regarding your data

To make such requests, please contact us using the details provided below.

11. Children's Privacy

Our services are intended for individuals and businesses. We do not knowingly collect personal information from children under the age of 13.

If such information is identified, it will be removed as soon as reasonably possible.

12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party website they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

Continued use of our website after changes indicates acceptance of the updated policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

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By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.